Terms & Conditions

1. About PujaYantra

PujaYantra is a digital technology platform that provides AI-guided Hindu Puja experiences, devotional content, Puja instructions, Mantras, Aartis, Muhurat/Panchang-related information and related digital services.

The official website is accessible at https://pujayantra.com.

By accessing, browsing, registering, or purchasing services through PujaYantra, users agree to be legally bound by these Terms & Conditions, our Privacy Policy, Refund & Cancellation Policy, and Disclaimer. If you do not agree with any portion of these Terms, you must discontinue the use of our services.

2. AI Pandit

"AI Pandit" is a technology-powered digital Puja guidance experience.

AI Pandit may use synthetic or AI-generated voices, software-generated instructions, animations, devotional audio, visual cues, and other automated technologies to help devotees follow traditional Vedic rituals step by step.

Users who require personalised religious guidance, ancestral karma rites (such as Shraddha, Pind Daan, or Samskaras), or specific family rituals may consult their traditional family priest (Kul-Purohit) or another qualified religious practitioner.

3. Nature of Service

PujaYantra provides digital technological assistance intended to help users perform, learn, or participate in Hindu religious rituals in an orderly and reverent manner.

Religious practices, Mantras, procedures, and traditions may vary significantly according to family customs (Kulachar), regional conventions (Deshachar), Sampradaya, and canonical interpretation across India. PujaYantra does not claim that its presentation is the only correct method or an exclusively authoritative method of performing any Puja.

4. Eligibility

Users must be legally capable of entering into binding transactions under applicable Indian law, including the Indian Contract Act, 1872.

Where a minor uses PujaYantra to learn about or participate in devotional practices, appropriate parent or legal guardian supervision and involvement is strongly recommended. Transactions and digital purchases must only be performed by adults of legal contractual age.

5. User Information

Users are responsible for providing reasonably accurate and truthful information when required for a service, such as devotee name (for ritual Sankalp), Puja selection, preferred date, location (State, City, PIN code), and contact coordinates.

PujaYantra is not responsible for ritual scheduling issues, inaccurate Panchang calculations, or delivery failures materially caused by incorrect, incomplete, or false information supplied by the user, subject to applicable Indian law.

6. Payments

Paid services on PujaYantra may be processed securely using authorised third-party payment gateways (such as UPI, Net Banking, and Debit/Credit Cards).

Prices applicable to a transaction are displayed clearly to the user before final payment confirmation, subject to applicable government taxes, payment charges, and the timely correction of obvious typographical or technical errors.

7. Digital Delivery

PujaYantra primarily provides digital services and interactive web-based experiences. No physical items, physical idols, or prasad shipments are dispatched unless explicitly specified in a distinct physical package offering.

Purchased digital Puja experiences may become available immediately after successful payment or at the scheduled auspicious Muhurat selected during booking.

Access to digital services is dependent upon factors including:

• Stable user Internet connectivity;
• Device and browser compatibility (including audio output support);
• Successful third-party payment gateway processing; and
• Third-party cloud infrastructure availability.

8. Muhurat & Panchang

PujaYantra may provide Muhurat, Panchang, Tithi, Nakshatra, and related calendar information for the user's convenience.

Astronomical calculations and Panchang conclusions can vary according to:

• Geographical coordinates and local sunrise timings;
• Regional tradition and astronomical calculation school (e.g., Drik Siddhanta vs. Surya Siddhanta);
• Methodological interpretations; and
• The underlying astronomical data source.

For important life events or personalised sacramental ceremonies, users may independently verify and confirm the selected Muhurat with their family priest or trusted astrologer. PujaYantra does not guarantee a particular spiritual or real-world result from performing a ritual at any specific Muhurat.

9. No Guaranteed Religious Outcome

PujaYantra is a devotional technology tool. Clearly and explicitly:

Religious belief, devotional practice, and faith are inherently personal matters of conscience. Rituals are observed out of devotion, reverence, and spiritual tradition.

10. Intellectual Property

PujaYantra may own or lawfully licence intellectual property associated with its original:

• Software, source code, and application architecture;
• Website design, layouts, color schemes, and visual styles;
• Branding, trade names, and trademarks;
• Graphical illustrations, 3D/canvas animations, and UI icons;
• AI Pandit interactive presentations and pedagogical structures;
• Original audio recordings, chorus vocal arrangements, and soundscapes; and
• Proprietary platform content and editorial compilations.

11. Acceptable Use

Users agree to use PujaYantra in a lawful, respectful, and intended manner. Users must not:

• Hack, probe, disable, overload, or disrupt the operation of PujaYantra;
• Attempt unauthorized access to any system, server, account, or private booking data;
• Abuse, manipulate, or fraudulently exploit payment gateways or simulation tools;
• Impersonate PujaYantra, its representatives, or any third party;
• Unlawfully scrape, reverse engineer, or redistribute proprietary audio, graphical, or code assets; or
• Use the platform for any illegal, harassing, or fraudulent activity under Indian law.

12. Third-Party Services

PujaYantra may utilize third-party services and infrastructure to provide its functionality, including:

• Authorized payment gateways for financial transaction processing;
• Web hosting, server providers, and Content Delivery Networks (CDNs);
• Postal PIN code data services (such as api.postalpincode.in) for geographical assistance;
• External messaging or sharing intents (such as WhatsApp); and
• Web browser speech recognition technologies (Web Speech API).

The respective terms of service and privacy policies of these third-party providers apply to their features where applicable.

13. Service Changes

PujaYantra reserves the right to reasonably update, improve, modify, reorganize, or discontinue features, rituals, pricing, or audio content at any time to enhance service quality, ritual accuracy, or technical reliability.

14. Availability & Limitation of Liability

PujaYantra will make reasonable and conscientious efforts to provide reliable digital services. However, digital services are provided on an "as is" and "as available" basis without warranties of uninterrupted or completely error-free operation.

To the maximum extent permitted by applicable Indian law, PujaYantra shall not be liable for indirect, incidental, or consequential damages arising from service interruptions, internet delays, or religious interpretations.

Nothing in these Terms shall attempt to exclude or limit any non-excludable statutory consumer rights guaranteed under the Consumer Protection Act, 2019 or other mandatory laws of India.

15. Applicable Law

These Terms & Conditions are governed by and construed in accordance with the applicable laws of India.

16. Contact Information

For any questions, legal notices, or feedback regarding these Terms & Conditions, please contact us at:

Brand: PujaYantra
Website: https://pujayantra.com
Support Email: pujayantraofficial@gmail.com
Country of Operation: India