Shipping Policy

1. Digital Service Delivery

PujaYantra is an online digital technology platform providing interactive AI-guided Hindu Puja experiences, devotional Vedic chanting, Mantras, Aartis, interactive Sankalpa recitations, and Muhurat planning tools.

All purchased digital Puja services are delivered purely electronically and digitally through the PujaYantra website (https://pujayantra.com):

• Instant Confirmation & Access: Immediately upon successful transaction confirmation via our authorized payment gateway, devotees receive a unique Booking ID and access credentials.
• Electronic Delivery Mechanism: Digital Puja experiences are accessed through a dedicated, browser-based session link or sacred Waiting Room interface. No specialized hardware, physical media, or app store download is required.
• Scheduled Muhurat Access: If a Puja is booked for a future auspicious Muhurat (date and time), access to the live ritual guidance interface becomes active at the scheduled time according to the applicable service flow.

2. No Physical Shipping Currently

PujaYantra currently provides solely digital services and does not sell, dispatch, parcel, courier, or ship physical goods or physical Samagri.

Any items listed under our Samagri checklist are purely devotional guides and recommendations for items devotees may arrange locally from their household or neighborhood vendor prior to the ritual.

3. Future Physical Products

If PujaYantra introduces curated physical Samagri kits, consecrated puja items, brass vigrahas, or other tangible products in the future, this Shipping Policy will be formally updated before any such products are offered for commercial sale.

Such an update will comprehensively specify:

• Serviceable postal codes and geographic delivery territories across India;
• Authorized logistics and courier shipping partners;
• Standard, expedited, or express delivery timelines;
• Applicable shipping fees, handling charges, or free-delivery order thresholds; and
• Real-time shipment tracking mechanisms and return/damaged parcel handling procedures.

4. Digital Delivery Problems

In the unlikely event that a customer completes payment successfully but encounters technical difficulty accessing their purchased digital Puja experience or unique link:

Please contact our support team immediately at:

5. Contact Information

For any questions or clarifications regarding this Shipping Policy or digital service delivery, please contact: